Communications
WAYS THAT WE COMMUNICATE
 
SALT POND WEBSITE http://www.sphamembers.org
 
These pages are listed on our website and updated regularly.
  • CALENDAR NEWS AND ANNOUNCEMENTS
  • ACTIVITIES PAGE
  • COMMUNICATIONS
  • PONDS AND WETLANDS
  • CONTACTS PAGE
  • LINKS TO NEWSLETTERS
  • SECURITY & SAFETY 
  • FINANCIAL PAGES
  • ABOUT US
  • MAPS AND DIRECTIONS
  • GOVERNANCE/REGULATIONS
  • ARCHIVES
  • PHOTOS
  • BOD DATES & MINUTES
  • FACILITIES COMMITTEE NAMES AND NUMBERS
  • REAL ESTATE DOCUMENTS
  • TRASH/RECYCLING INFORMATION
  • ANNUAL MEETINGS
  • HISTORICAL DOCUMENTS
  • CONTACT US PAGE
  • EACH OF THE VILLAGES
  • SALT POND CORNER
 
SALT POND GOLF COURSE http://www.saltpondgolf.com 
  • BOOK TEE TIMES
  • FACILITIES (RULES & REGULATIONS)
  • SPGCO BOARD OF DIRECTORS
  • SPGCO FINANCIAL INFORMATION
  • EMAIL BLASTS
  • BIRDIES MENU
  • GOLF CLUB BYLAWS
  • SPGCO BOD DATES & MINUTES
  • SPGCO HISTORICAL DOCUMENTS
 
EMAIL BLASTS 
   Done on Mailchimp.com on a regular basis. Sent out to all homeowners who request updates on events, reminders, news, etc..
 
FLYERS 
   Flyers are done regularly and are posted in the Mailroom, Attendants Desk, Pool and on Front Door
 
NEWSLETTERS
Newsletters are done Quarterly. These newsletters are sent out via an email blast to every homeowner who provides their email and posted on the website. For those that do not have email, copies are printed up and available at the Attendant's desk. Copies are also posted in the Mailroom and at the Attendant's Bulletin Board.
 
BOARD MEETINGS
We conduct monthly Board Meetings to keep our homeowners updated and take under consideration any complaints or suggestions that the homeowners have. There are a few monthly meetings that may get canceled if the appropriate amount of Board Members would not be available to attend.
 
ANNUAL MEETINGS
   Once a year in June we conduct our annual meeting to review what has been done during that year. We ask our Committee Chairperson to be there and give a review and take suggestions for the upcoming year. We also carry on Voting for new Seats on the Board at these meetings. Before this voting all Homeowners that are interested in running for the Board are asked to write a profile explaining their experience, concerns and expectations of the future of the Salt Pond. These profiles are posted in the Newsletter, on the Website and in the Mailroom. Copies are available at the Attendant's desk or through our Community Manager.
 
MINUTES   
Minutes are taken at every meeting and these minutes are available on the Website or in the Community Manager's office.
 
TRASH SCHEDULES
We post updated trash schedules on the website, send out email blasts and have copies available at the Attendant's Desk. This is also posted in the Mailroom.
 
POOL & GUEST PASSES
Applications for Pool or Guest Passes, Updated Pool Passes and Guest Passes are printed out regularly and distributed by the Attendants in the Clubhouse. Homeowner's can pick them up at the Attendant's desk.
 
RULES AND REGULATIONS
We encourage compliance of all of our rules and regulations and offer copies on our website and at our Attendant's desk
 
LETTERS, EMAILS , PHONE CALLS AND MEETINGS
Many letters, emails, phone calls and meetings are made regularly by our Community Manager, BOD, Committee Members and Pat Resnick to keep individuals updated on issues that need to be handled personally.
 
RESPONSE TIME 
Most calls, emails or website inquiries are responded to within 48 hours
 
BILLS AND REMINDERS
 Annual Bills and Assessments are sent out as needed as well as reminders of upcoming events, changes in rules and regulations with info on where to find this information in our Covenants.
 
DATABASE UPDATES
We are in the process of combining our Directory with our Database so that we can alert homeowners of any problems with their home while they are not here as well as any information that we need to communicate to them about their properties. This is a long process since it entails updating their Names, Addresses, Mailing Addresses, Home Phone #'s, Cell #'s, Emails, and additional people that need to be notified.
 
DIRECTORY UPDATE
There have been requests to have the directory added to our website but identity theft, personal requests and solicitation problems need to be discussed before we can move forward. We may be able to password protect these pages but the BOD have to look into legal issues first.
 
CONTACT OUR COMMUNITY MANAGER
During work hours you can go into the office and speak directly to our Community Manager or you can call her. If you leave her a Voice Message she will usually return your phone call within 24 hours.
 
SUGGESTION BOX
We have installed a suggestion box in the Mail Room with pen and paper ane welcome any suggestions to make our development better. All suggestions are considered.
 
ANNUAL ASSESSMENTS
Assessment Letters are sent out annually by Dec 1st to all Homeowners by the Salt Pond Homeowners Association requesting payment by January 31st.