Communications
Updated: 10/15/2020
WAYS WE COMMUNICATE
 
 
 
Email Blasts (or Eblasts):  Sent to all homeowners whenever appropriate.  It is critical that all homeowners provide their email address(es) because most community news and information is disseminated via email.
 
Flyers:  Flyers about upcoming events and important information are frequently sent to homeowners by email.  The flyers are sometimes also posted on the Clubhouse bulletin board.
 
Newsletters:  Newsletters are distributed to homeowners by email.  They are also posted on the website, and hard copies can be found in a binder in the Clubhouse.  
 
Board Meetings – Monthly:  Our HOA Board of Directors conducts approximately ten monthly meetings each year to which homeowners are invited.  The meeting schedule is posted on the website, and meeting agendas are emailed to all homeowners in advance.  The monthly meeting minutes are approved by the Board during the following meeting, and are then posted on the website. 
 
Annual Meetings:  Each June, we conduct our annual meeting.  Committee Chairpersons report on the status of their committee projects and issues, and homeowners discuss items of common interest.  Prior to the meeting, all homeowners who are interested in running for the Board are asked to prepare a profile describing their experience, concerns, and expectations for the future of The Salt Pond.  These profiles are posted on the website.  Prior to the annual meetings, homeowners may cast ballots for new Board members.  During the annual meeting, new Board members are announced.   The annual meeting minutes are posted on the website.
 
Letters, Emails, Phone Calls, and Meetings:  Our Community Manager, Board members, and Committee members may communicate with individual homeowners via letters, emails, phone calls, and meetings, as appropriate.
 
Annual Assessments:  Invoices for Annual Assessments are sent to homeowners via postal mail.  The invoices are mailed by December 1, with payment due by January 31.
 
Contact Our Community Manager:  Homeowners may speak directly with our Community Manager during office hours by visiting the office, calling, or emailing.  Most calls, emails, and inquiries via the website are responded to within 48 hours. 
 
              Community Manager
              Salt Pond Homeowners Association
              400 Bethany Loop
              Bethany Beach, DE  19930
              (302) 539-1283
              (302) 539-7248  fax
              sphamgmt@sphamembers.org
 
Database Updates:  The HOA maintains a Homeowner Directory so Management can contact homeowners if there are issues concerning their homes or properties if they are out of town.  We hope to make this Homeowner Directory available to all homeowners on the website (password protected) in late 2020 or early 2021.
 
Social Media – Facebook & NextDoor:  Residents have asked for a way Salt Pond homeowners can communicate among ourselves.  We have two options – Facebook & the NextDoor app.  Both are private groups created for Salt Pond homeowners ONLY.  Click here for more information. Social Media & The Salt Pond